Loan Operations Servicing Assistant Manager

The primary responsibility of this position is to supervise a group of employees engaged in Mortgage Servicing, including escrow processing, loan transaction processing, loan maintenance and customer statements and notices. Oversee the execution of departmental operating procedures to ensure quality, accuracy and compliance, evaluate procedure effectiveness and recommend adjustments as necessary. Promotes a culture of continuous improvement toward delivery of a productive, positive and professional customer experience.
Position is located in East Petersburg, Pa (Lancaster area)
ResponsibilitiesEssential Duties
Plan, assign and evaluate the work of staff, provide guidance and coaching, establish individual goals and objectives, monitor volume, workflow and quality, manage performance to include conducting performance appraisals, partner with Human Resources to resolve employment related issues
Monitor, analyze and evaluate departmental systems, processes and procedures with respect to accuracy, efficiency and compliance, lead regulatory and system updates, and develop recommendations while promoting culture of constant improvement
Contribute to broader corporate and department initiatives, including audits, application evaluation and testing, mergers and acquisitions, and vendor management; serve as backup for Departmental Manager
Bachelor Degree or equivalent experience. (Required)
2 or more years Supervision. (Required)
5 or more years Loan processing or servicing. (Preferred)
EEO Statement Fulton Financial Corporation ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Alternative Investment Services Portfolio Tran...
Conshohocken, PA Morgan Stanley
Assistant Manager II - Operations
Annville, PA Service Source
Assistant Manager- Office Services / Copy Center
Pittsburgh, PA Ricoh Americas Corporation
Loan Operations Assistant Supervisor
Waynesburg, PA CB Financial Services, Inc.
Senior Comm Loan Operations Specialist - Servi...
Indiana, PA First Commonwealth Bank